Frequently Asked Questions

Right after payment, you will receive an email with a secure sign-in link. Use it to create your password and access your dashboard. You can also go to the home page and click “Sign in”.

On the sign-in screen, click “Forgot password”, enter your email, and we’ll send a reset link. For security, the link expires in 60 minutes. If it expires, simply request a new one.

We offer a 14-day refund window for individual courses if less than 20% of content is completed. Bundles and discounted packages follow the policy listed at checkout.

Invoices are sent automatically via email. To update company name, VAT, or address, reply to the invoice email within 7 days and our team will re-issue it.

Core courses receive quarterly updates. News-related modules are refreshed as major industry changes occur. All updates are included for active students at no extra cost.

We store your name, email, purchase details, and learning progress. We do not store raw payment data—this is handled by certified payment providers.

Yes. You can request data export and deletion anytime. Deleting your account removes progress and access. Legal record retention may apply to purchases.

Yes, after finishing all required lessons and passing the final quiz, a verifiable certificate becomes available in your dashboard. You can download or share it.

Each certificate includes a unique verification URL and ID. Employers can open the link to see your name, course, and completion date.

Your price is locked for your purchase. Future price changes do not affect your existing access. If you upgrade, the current price of the new plan applies.

For copyright reasons, videos are streaming-only. However, slides, code, and reading materials can be downloaded for offline use if provided in the course.

We accept major credit/debit cards and Apple Pay/Google Pay where supported. All transactions are processed over HTTPS and PCI-DSS compliant gateways.

Essential cookies keep you signed in and remember preferences. You can decline non-essential cookies in the banner below; we respect that choice fully.

Most students complete a course in 1–3 weeks, depending on schedule. Estimated hours are shown on the course page to help you plan your learning.

Yes, enable “Course news” in your notification preferences. We only send essential updates and you can opt out anytime in your profile settings.